VO Deal Desk Terms of Service

1. Agreement and eligibility

These Terms of Service govern VO Deal Desk's website, application, subscriptions, analyses, exports and related services (the Service). The contracting operator is VO Deal Desk, LLC; mailing notice address: 4715 Columbia Street, Cumming, Georgia 30040, United States. You must be at least 18. The selected offering is intended for both business customers and consumers in the countries identified in the subscription review. If you act for an organization, you must have authority to bind it. Your consumer status depends on the purpose of your purchase and applicable law; selecting a business-labelled plan does not by itself waive consumer rights. An affirmative acceptance control records agreement to the identified version. If you do not agree, do not purchase or use the Service. The Privacy Policy explains data handling; acknowledging it does not waive privacy rights.

Mandatory consumer protections remain applicable. Where the law requires services to be supplied with reasonable care and skill, that obligation is preserved. The warranty, liability, indemnity, governing-law and court provisions below do not override protections or remedies that cannot lawfully be excluded. Consumer status depends on the purpose of the purchase, not the plan label.

2. What the Service does and does not do

VO Deal Desk provides software-based decision support for voiceover opportunities, rates and economics, contracts, scripts, usage rights, earnings, and professional workflow. It serves voice talent, agents, managers, casting and creative professionals, directors, producers, studios, buyers, and other participants in voiceover work. Analyses are informational and may be incomplete or wrong. We do not promise bookings, payment, profitability, client acceptance, a particular rate, enforceability, or another business or legal result.

3. Accounts and security

You must provide accurate account information, protect your authentication methods, and promptly report suspected account compromise to admin@vodealdesk.com. You are responsible for activity under your account and for users you authorize, except to the extent law provides otherwise. Authentication and product entitlement are separate checks; a login alone does not grant a paid plan. Do not share credentials or circumvent access, rate, or security controls.

4. Individual and Pro access

Individual is for one authorized user and the concurrent-session limit implemented for that plan. Pro permits the primary subscriber and up to four additional authorized email identities under one subscription, subject to the current plan controls. The Pro subscriber is responsible for managing seats and the conduct of authorized users. A seat may be removed through the available account controls. The plans do not authorize resale, public access, or unrestricted account sharing.

5. Paid plans, trial, and automatic renewal

The selected monthly offering has base prices of US$9.99 for Individual and US$49.99 for Pro. Annual plans are Coming Soon and cannot be purchased. Eligible first-time customers receive the ordinary three-day trial. A card is required. Unless canceled before the exact disclosed trial end, the selected monthly price is charged and renews monthly until canceled. A former subscriber whose subscription and all paid access have fully ended may restart an eligible monthly plan without another trial, only after explicitly agreeing to pay now. Existing Founder, Lifetime and specifically promised rights remain protected. The secure review and Checkout show the applicable price, currency, any legally required tax and total, trial or pay-now terms and cancellation route before purchase. Stripe processes payments; VO Deal Desk does not intentionally store full card or bank-account credentials.

6. Cancellation and first-charge refunds

Cancel future renewal through the secure billing portal. During the ordinary trial, cancel before its exact end to avoid the first subscription charge. Ordinary cancellation after a paid period begins normally preserves access until that period ends, subject to confirmed billing and existing rights.

The existing voluntary U.S. monthly rule covers an eligible authenticated Help Assistant cancellation and full-refund request received within 24 hours after the exact trial-end time. For the separately qualified UK monthly offering, the approved policy provides a full refund for an eligible request received within fourteen complete days of the first verified subscription payment, including an eligible returning purchase. It is measured from that payment, not trial end. A request's original verified received time is preserved during later review. A pending request is not a completed cancellation or refund; payment/provider uncertainty is held for review and a refund is not described as issued until verified.

These voluntary policies do not exclude mandatory cancellation, refund or other consumer remedies. Any separate immediate-service request does not waive mandatory rights. Existing accepted subscriptions, annual rights, Founder benefits and specific promises retain their own applicable terms; this prospective version does not rewrite them.

7. Specifically promised Lifetime Access

A qualifying beta tester specifically granted Lifetime Access has a non-expiring, non-transferable entitlement to VO Deal Desk's Individual service, or a substantially equivalent successor to that service, for as long as VO Deal Desk commercially offers that service. This is not a public purchase option. It does not include Pro or multi-user access, enterprise features, separately priced add-ons, entirely new products, or third-party pass-through services or costs that later require a separate charge. A rename or substantially equivalent replacement of Individual does not end the entitlement. Normal account security and Acceptable Use rules apply. We may suspend or terminate access for fraud, abuse, account compromise, unlawful use, or a material Terms violation, with notice and an opportunity to cure when reasonable and appropriate; we do not reserve an arbitrary right to revoke it. A broader specific written promise previously made to a tester remains subject to its own terms and must not be silently narrowed here.

8. Customer Content and ownership

Customer Content includes material you submit or save, such as casting notices, briefs, contracts, scripts, screenshots, files, Workspace records, Earnings records, and support submissions. You retain the rights you have in that content. Submission does not transfer ownership to VO Deal Desk. You grant us and our contracted service providers only the limited rights reasonably necessary to receive, host where applicable, transmit, analyze, secure, display, support, and operate the requested Service, and to comply with law. This permission is not a license to resell your content, use it for unrelated advertising, or train a general AI model for VO Deal Desk.

9. Your authority to submit material

You represent that you have the rights, notices, consents, and permissions necessary to submit Customer Content and authorize the processing described here and in the Privacy Policy. Submitting a contract, script, client brief, personal information, or other confidential material does not override an NDA, copyright restriction, platform rule, client obligation, or legal duty. If processing by infrastructure or model providers requires separate permission, obtain it before submitting the material. Do not submit credentials, complete payment-card or bank credentials, government identifiers, health records, or unrelated highly sensitive information. You are responsible for appropriate redaction and for keeping your own copies of important source documents.

10. AI-assisted analysis and privacy gate

Some features use automated or model-assisted processing and may be unavailable while required provider privacy conditions are unverified. When enabled, source material may pass through Cloudflare infrastructure and an approved model provider, including OpenAI if configured, only to deliver the requested function. VO Deal Desk does not represent that Zero Data Retention is active until it is verified for the relevant project and endpoint. Model-dependent confidential processing must remain disabled when its required configuration is not confirmed. Outputs may be probabilistic, inconsistent, incomplete, outdated, or incorrect. Review source documents and material facts yourself; do not rely on an output alone for a consequential decision.

11. Contract Analyzer is not legal advice

Contract Analyzer flags wording and issues that may merit review, including usage, exclusivity, synthetic voice, digital replicas, model training, ownership, indemnity, termination, and liability. Its color or risk labels are not legal conclusions or determinations of enforceability. VO Deal Desk is not a law firm, does not provide legal representation or legal advice, and does not create an attorney-client relationship. Consult qualified counsel when interpretation, negotiation, disputes, jurisdiction-specific rules, or material rights matter.

12. Independent rates and fair competition

Rate and quote outputs are informational planning estimates, not required or guaranteed market prices. Every user independently decides what to quote, charge, accept, negotiate, or reject. Do not use the Service to coordinate prices or bids, boycott others, exchange competitors' nonpublic pricing without authority, or engage in other unlawful anticompetitive conduct.

13. Other professional judgments

The Service does not provide tax, accounting, investment, insurance, employment, union, or other regulated professional advice. The user is responsible for source verification, deadlines, negotiations, rights clearance, tax and union questions, and final decisions. Obtain an appropriate professional adviser when the circumstances require one.

14. Service property and use of outputs

VO Deal Desk and its licensors retain rights in the software, interface, decision logic, branding, documentation, and original Service materials. During authorized access, you receive a limited, nonexclusive, nontransferable right to use the Service for your lawful personal or professional purposes, subject to these Terms. You may use outputs generated for your account for lawful internal and client-related work, subject to rights in the underlying Customer Content and third-party material. Facts extracted from your documents do not become our exclusive property. No output is guaranteed to be unique or protectable under intellectual-property law.

15. Acceptable Use

Do not use the Service unlawfully or to infringe another person's rights; submit malware or unauthorized personal information; impersonate another person; probe, attack, scrape, or disrupt systems; reverse engineer except where law prohibits that restriction; bypass access or usage limits; resell or sublicense the Service without permission; generate or distribute unlawful, defamatory, threatening, fraudulent, privacy-invasive, or infringing material; or use analysis to facilitate anticompetitive conduct. We may apply proportionate technical limits to preserve security and availability.

16. Third-party providers

The Service depends on providers including Cloudflare for hosting, security, and access; Stripe for payments; Resend for transactional email; Kit for consent-based Insider communications; and OpenAI only if model processing is enabled under the required privacy configuration. Provider availability, terms, and independent practices may affect the Service. Naming a provider does not mean it sponsors or endorses VO Deal Desk. We remain responsible for obligations that applicable law does not permit us to disclaim.

17. Suspension, changes, and end of service

We may suspend or restrict ordinary access when reasonably necessary for nonpayment, fraud, abuse, material Terms breach, a security risk, legal compliance, or protection of others. We may change or discontinue features or the Service, with notice when required. Specifically promised Lifetime Access remains governed by Section 7 and is not arbitrarily revocable. On account closure, the ordinary use license ends; retention and deletion are described in the Privacy Policy. We will not retroactively remove rights already earned under a specific written offer solely by changing these Terms.

18. Disclaimers of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ITS OUTPUTS ARE PROVIDED AS IS AND AS AVAILABLE. WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETE, CURRENT, SECURE, OR SUITABLE FOR A PARTICULAR DEAL, AUDITION, CONTRACT, OR BUSINESS DECISION. NOTHING HERE LIMITS A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

19. Limits on liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VO DEAL DESK, ITS OPERATOR, AND THEIR OWNERS, PERSONNEL, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OPPORTUNITIES, GOODWILL, OR DATA, ARISING FROM THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. THEIR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF US$100 OR THE FEES YOU ACTUALLY PAID TO VO DEAL DESK DURING THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM. THIS IS ONE COMBINED CAP, NOT A CAP PER CLAIM. THE EXCLUSIONS AND CAP DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

20. Narrow indemnity

To the extent permitted by law, you will defend and indemnify VO Deal Desk and its operator against a third-party claim to the extent it arises materially from Customer Content you lacked authority to submit, infringement caused by that content, your unlawful or prohibited use of the Service, or your material breach of these Terms. We will give reasonable notice and cooperation, and you will not settle in a way that admits fault or imposes an obligation on us without our written consent. This clause does not shift responsibility for our own conduct where law does not permit it.

21. Georgia law and courts

Georgia law governs these Terms to the extent applicable, excluding conflict-of-law rules. Unless applicable law requires another forum, disputes arising from these Terms or the Service must be brought in a state or federal court located in Georgia that has subject-matter jurisdiction and proper venue; each party consents to personal jurisdiction there to the extent lawful. Before a non-urgent filing, a claimant should send a detailed notice and requested relief to admin@vodealdesk.com and allow 30 days for good-faith discussion, without forfeiting a deadline or urgent remedy. These Terms do not require arbitration or a class-action waiver.

22. Changes, notices, and general terms

We may revise these Terms prospectively and will provide additional notice or request renewed acceptance when required by law or when a material change warrants it. The version accepted at a particular transaction remains part of that transaction's record. If a provision is unenforceable, the remainder continues to the extent possible. Failure to enforce a provision is not a waiver. These Terms, applicable checkout disclosures, and any mutually signed order are the agreement on their subject matter; a specific written lifetime grant is not silently narrowed by a later general update. Neither party may bind the other or assume a third party's debts merely by using the Service.

23. Contact

For account, content, legal, or billing notices, email admin@vodealdesk.com. VO Deal Desk, LLC; mailing notice address: 4715 Columbia Street, Cumming, Georgia 30040, United States.